Can I return an item that is damaged, defective, or I just don't want?

If, within 30 calendar days, of the shipped date, you are not satisfied with your purchase, we will replace the item or provide a credit for the full merchandise amount less any shipping charges.

Any items returned will be subject to a 15% restocking fee.

Merchandise returned without authorization will be refused, and the carrier will charge you freight in both directions. To avoid a restocking charge, please return your merchandise in the original box and packing materials, including all accessories. Do not destroy or discard original packing for 30 days. The value of missing accessories will be deducted from the credit amount of a return.

Personalized items, opened personal care items, pierced earrings and special order merchandise are NOT returnable. Refurbished merchandise can only be returned if damaged or defective. Certain merchandise may require manufacturer service first before return is allowed.

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